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Upon receipt of your order, we encourage you to examine the products carefully and keep your buying invoice. 

Should there be any item damage due to our transportation, or product complaints, customer needs to attach actual products photo (able to show date & time) 

In the event of refund process, if involved transporter, customer needs to bare the transportation cost.  

Please contact our customer service at info@bizfutureworks.com within 2 hours upon receiving, for claim purposes. 

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